We understand that sexual abuse and violence can affect all areas of your life. We aim to provide a safe, accepting and supportive environment, so that you can come to terms with the past, enjoy the present and look forward to the future.

Having opened in 1996, we have over 27 years of experience in providing specialist, trauma-informed 1 to 1 counselling. We have both female and male counsellors and provide a fully inclusive and accessible service, including offering counselling both in person and online. 

All our counsellors are either qualified or in the process of gaining professional qualifications accredited by one of the following agencies: 

British Association of Counselling and Psychotherapy (BACP)

National Counselling Society (NCS)

UK Council for Psychotherapy (UKCP)

or equivalent.

Sign up to join our Counselling Waiting List

If you would like counselling or want to refer someone for our service, please fill in the form using the link below. Should you need any assistance in completing this form, please call the office on 0117 908 7712

Frequently Asked Questions

Once you have submitted your referral you'll get an email with the current wait time. 

You can refer yourself or someone else for therapy (provided you have their permission) by completing this form. If you need support to complete the form you can call us on 0117 908 7712. 

Once we have your details, you'll be added to our waiting list. When your name comes to the top of the waiting list, a member of staff will contact you and invite you in for an initial assessment to find out a little bit about you and what you hope to get from counselling.

If you are on our waiting list but you change your contact details, please contact us and let us know. If we don't have the correct contact details for you, this will cause a delay in accessing our services.

Don't panic! Although 'assessment' sounds very formal, this is just a chat between yourself and one of our members of staff to find out a little bit about you and your experiences and to find out what your expectations are for counselling. This is to ensure that you're matched with the counsellor best suited to your needs.

Everyone has a unique experience during counselling, but essentially you will be invited to explore your feelings in a way in which you are comfortable, and at your own pace. Over time, your counsellor will prepare you for the future by helping you build up your resilience and providing you with coping skills.

For one-to-one counselling, we currently offer up to 18 one-hour sessions following an initial assessment. Each session is for an hour.

Everything discussed between yourself and your counsellor is confidential. There are, however, a few circumstances when we would need to share information regarding what you tell us in accordance with our safeguarding and confidentiality policies which can be found on our policies page. Please note that these policies are periodically reviewed and are subject to change. 

Not unless you tell them or ask us to inform somebody on your behalf that you're attending.

Yes, we see clients of any sex or gender.

We're an inclusive service and we will see anyone aged 18 and above, living in Bristol, South Glos., North Somerset, or BANES who have experienced sexual abuse or violence regardless of gender, sexuality, beliefs, race, or any other demographic. 


Mary Carpenter House,
Britannia Road,
Bristol BS15 8DB
T: 0117 908 7712


Opening Hours:
Mon & Fri: 9:00 - 16:30
Tues - Thurs: 9:00 - 20:15
Charity No: 1099140
Company No: 04391957